E-mail: A Controversial Communication Tool - DVD
$128 ©2002 Diamond Educational Productions, 18 minutes
#DEP-EM-CCT
Iris Jacobs, a communications consultant to major American businesses, addresses many of the advantages of e-mail’s usage, the ways in which these messages can be energized to maximize their effectiveness, and the inherent dangers in its use. John Riordan, Vice Chairman of the International Shopping Centers, speaks of some of the problems of e-mail use in the business environment, and how companies are addressing their concerns with this communication tool.
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