Selling Skills (DVD
and VHS)
©1992 Films Media Group, 35 minutes
#FMG-EDP14647, Price $79
Interviews with professional sales personnel present strategies for enhancing
business transactions. Viewers are shown how to prepare for a sale, approach
customers and determine their needs, present merchandise, ask for a sale, handle
resistance, and steps to take after the sale. Students see how to approach the
sales process in its totality, beginning with the first customer contact, and
carrying on long after goods and cash have been exchanged. The techniques are
applicable to sales positions in any type of business.
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